Knowledgebase : Checking, Savings & Debit Card Questions > Checking and Saving Accounts
   


Since you're already online, you can search for cleared checks yourself with just a few mouse clicks using STCU's online banking. Just follow the three steps below. * LOG ON to STCU's online banking with your username and password at https://stcu.o...
While STCU tries to help personal account owners by printing their year-to-date dividends and interest on their year-end account statements, we ask that owners of business and trust accounts to turn to the more formal 1099 forms we make available a few we...
Obtain copies of checks cleared within the last two years yourself using STCU's online banking. Just follow the steps below: * Log on to STCU's online banking at https://www.stcu.org/ [https://www.stcu.org/]. * Click on the account from which the...
Normally, you can order or reorder checks directly from STCU's online banking website. Unfortunately, this feature is down for maintenance. In the meantime, to order checks for your account, please visit the website of our trusted check reorder partner, D...
Contact STCU so that we can help you identify the transaction, or if it is fraudulent, block your card and help you with the dispute process. * Call STCU during regular business hours at (509) 326-1954 or (800) 858-3750; or * AFTER-HOURS FOR STCU DE...
Chances are, if the annual percentage yield earned (APYE) shown on your statement doesn't match the annual percentage yield (APY) we feature in our advertising, it's for one of two reasons: * Over the course of the month you've crossed from one rate t...
DIRECT DEPOSITS TO YOUR ACCOUNT: * Funds directly deposited into your account from the Social Security Administration, your pension fund, or from your employer's payroll department are typically submitted to us on the same day each month, and are post...
All financial institutions, including STCU, must comply with the federal regulation known as Regulation D. This regulation requires us to limit the number of "remote" transactions that you can make online, by telephone, or by check. However, there is _NO ...
STCU's routing number is 325182700. This routing number is used for STCU checks, ACH electronic deposits and withdrawals, and wire transfers. You can also find this number printed on the bottom of your checks (located between the routing symbols.) WHAT ...

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P.O. Box 1954 | Spokane, WA 99210-1954
(509) 326.1954 WA | (208) 619.4000 ID | (800) 858.3750 | www.stcu.org